Jira Service Management

{"xsrfToken":"4e24228a1d9988ea7eb96c94678a6d75f92aa544_lout","branding":{"id":"2","key":"hsd","name":"Hive Support Team","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d48713","headerLinkHoverBGColor":"#d48713","headerBadgeColor":"#d48713"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f7e1f49f-6e64-49c8-8483-8ed80abe73a1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYTgyY2M1NS1iNzNmLTRkMzYtOTg0MS0zYWRkNWU5NzkxYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3ZTFmNDlmLTZlNjQtNDljOC04NDgzLThlZDgwYWJlNzNhMSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA2NjYsIm5iZiI6MTczMjE3MDA2Nn0.4UtvDu8gJvG8KNiEmmqeqnp0AAC1Igf741f5XMFmPG8&client=1a82cc55-b73f-4d36-9841-3add5e9791b1&mode=fit","logoId":"f7e1f49f-6e64-49c8-8483-8ed80abe73a1","isLogoAvailable":true,"helpCenterTitle":"Raise a Support Request, or search for what you need","sharedPortalName":"Hive Support Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Hive Help Centre","sharedPortalName":"Hive Help Centre","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Raise a Support Request, or search for what you need","sharedPortalName":"Hive Support Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#e3b800","helpCenterTitleColor":"#182531","bannerMediaApiUrl":"https://api.media.atlassian.com/file/14257c4d-a5d0-4e0c-ba8f-3b88fa322aac/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYTgyY2M1NS1iNzNmLTRkMzYtOTg0MS0zYWRkNWU5NzkxYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE0MjU3YzRkLWE1ZDAtNGUwYy1iYThmLTNiODhmYTMyMmFhYyI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA2NjYsIm5iZiI6MTczMjE3MDA2Nn0.-863IN03pcnOtHrqDPLx_DlqWvED4pphFFjIzAzB_sc&client=1a82cc55-b73f-4d36-9841-3add5e9791b1&height=300&mode=fit","bannerMediaApiFileId":"14257c4d-a5d0-4e0c-ba8f-3b88fa322aac","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"hsd","projectId":11124,"serviceDeskId":2,"name":"Hive Support Team","description":"Before you raise a Support Request, have you checked out <a href=\"https://learn.hive.hr/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hive Knowledge Base?</a>\nIf you haven't found the answer you're looking for, raise a Support Request below <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\">\n<a href=\"https://learn.hive.hr/knowledge/hive-support-service-level-agreement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to view our Service Level Agreements</a>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"48","name":"Additional Services","descriptionHtml":"","callToAction":"Additional Services","introHtml":"Request for additional services e.g. Ability to send SMS, Hive-Fives or Suggestions. Our SLA for Additional Services is 1 working day.","icon":10703,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10703","groups":[14],"key":""},{"id":"39","name":"Admin/Manager Access and Amends","descriptionHtml":"Please note if you do not have Hive admin access we will need to have confirmation from a Hive Administrator in your organisation.","callToAction":"Admin/Manager Access and Amends","introHtml":"Request Hive Admin/Manager access & amendments. Our SLA for updating manager/admin access is 3 working days.","icon":10695,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[5],"key":""},{"id":"45","name":"Amend Open/Closed Survey","descriptionHtml":"Please note that when the request is being actioned the survey will be taken offline whilst the amend is being made.","callToAction":"Amend Open/Closed Survey","introHtml":"Request for an open survey to be amended. Our SLA for amending an open survey is 2 working days.","icon":10698,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10698","groups":[10],"key":""},{"id":"46","name":"Billing Question","descriptionHtml":"","callToAction":"Billing Question","introHtml":"Have a question about billing or your contract, please use this form. Your request will be passed on to the relevant team within one working day.","icon":10705,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10705","groups":[14],"key":""},{"id":"43","name":"Campaign & Survey Setup","descriptionHtml":"","callToAction":"Campaign & Survey Setup","introHtml":"Request the setup of a campaign and/or survey. Our SLA for Campaign and Survey set up is two working days. You can also build and launch your own surveys using our survey builder.","icon":10700,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[10],"key":""},{"id":"63","name":"Customise Email Templates","descriptionHtml":"Request for your survey reminder to be updated on a live survey.","callToAction":"Customise Email Templates","introHtml":"Update your email reminder. Our SLA to customise email templates is 3 working days.","icon":10767,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10767","groups":[10],"key":""},{"id":"51","name":"Customise Hive-Fives","descriptionHtml":"","callToAction":"Customise Hive-Fives","introHtml":"Turn on the Hive-Fives feature, or have them customised. Our SLA to customise Hive Fives is 3 working days.","icon":10767,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10767","groups":[14],"key":""},{"id":"52","name":"Customise Open Door","descriptionHtml":"","callToAction":"Customise Open Door","introHtml":"Turn on the Suggestions feature, or have them customised. Our SLA to customise Open Door is 3 working days.","icon":10767,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10767","groups":[14],"key":""},{"id":"50","name":"Data and Information Security","descriptionHtml":"Got a query about how we are committed to keeping your information confidential? Check out our <a href=\"https://www.hive.hr/confidentiality-commitment/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Confidentiality Commitment</a> for more info. Please note that Right to be Forgotten (RTBF) and Subject Access Requests (SAR) can be raised using this form.","callToAction":"Data and Information Security","introHtml":"Have a question about information security or data? We'll get back to you within 1 working day.","icon":10706,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10706","groups":[15],"key":""},{"id":"10","name":"Everything Else","descriptionHtml":"","callToAction":"Everything Else","introHtml":"Can't quite find what you're looking for? Please use the form below and we'll try to help.","icon":10702,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10702","groups":[12],"key":""},{"id":"41","name":"Report a Bug","descriptionHtml":"To help us recreate any issues you are having, please use <a href=\"http://specs.hivehr.uk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this page</a> to get the details of your device.","callToAction":"Report a Bug","introHtml":"Please tell us a little bit more of the problems you are having. We'll get back to you within 2 working days.","icon":10701,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[12],"key":""},{"id":"49","name":"Survey Launch & Reminder Send","descriptionHtml":"","callToAction":"Survey Launch & Reminder Send","introHtml":"Request the launch of a survey. Our SLA for Survey Launch and Reminder Sends is 2 working days.","icon":10697,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10697","groups":[10],"key":""},{"id":"93","name":"Survey Sync","descriptionHtml":"","callToAction":"Survey Sync","introHtml":"Request a survey sync. Our SLA for Survey Syncs is 7 days.","icon":10769,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10769","groups":[14],"key":""},{"id":"47","name":"Training Request","descriptionHtml":"","callToAction":"Training Request","introHtml":"Request for additional training of Hive. Our SLA for Training Requests is 2 working days.","icon":10704,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10704","groups":[14],"key":""},{"id":"33","name":"User Data Upload","descriptionHtml":"Need your Hive data updating? You're in the right place. Please complete the form carefully and make sure you have provided data in a suitable format.\nYour user data should always be sent to us securely. We recommend using Egress - if you need an Egress account please get in touch with us.","callToAction":"User Data Upload","introHtml":"Request for user data to be uploaded to Hive. Our SLA for user data uploads is 10 working days.","icon":10696,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10696","groups":[9],"key":""},{"id":"65","name":"[Do not use] Activate Survey Builder","descriptionHtml":"","callToAction":"[Do not use] Activate Survey Builder","introHtml":"","icon":10698,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10698","groups":[],"key":""},{"id":"55","name":"[Do not use] Employee Homepage","descriptionHtml":"","callToAction":"[Do not use] Employee Homepage","introHtml":"Turn on and customise the Employee Homepage","icon":10771,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10771","groups":[],"key":""},{"id":"94","name":"Attribute/Segment Update","descriptionHtml":"","callToAction":"Attribute/Segment Update","introHtml":"Updating any attribute or segments within a Hive.","icon":10684,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10684","groups":[],"key":""},{"id":"90","name":"Bespoke Work/Custom Report","descriptionHtml":"","callToAction":"Bespoke Work/Custom Report","introHtml":"Any work done outside of the platform can be logged with this request type.","icon":10796,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10796","groups":[],"key":""},{"id":"96","name":"Bulk Admin/Manager Amends","descriptionHtml":"","callToAction":"Bulk Admin/Manager Amends","introHtml":"","icon":10771,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10771","groups":[],"key":""},{"id":"57","name":"Bulk Hive-Five Reminder","descriptionHtml":"","callToAction":"Bulk Hive-Five Reminder","introHtml":"Send a Hive-Five reminder to the entire population.","icon":10766,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10766","groups":[],"key":""},{"id":"58","name":"Bulk Suggestion Reminder","descriptionHtml":"","callToAction":"Bulk Suggestion Reminder","introHtml":"Send a Suggestion reminder to the entire population.","icon":10769,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10769","groups":[],"key":""},{"id":"56","name":"Bulk Survey Reminder","descriptionHtml":"","callToAction":"Bulk Survey Reminder","introHtml":"Send a survey reminder to the entire population who haven't completed the survey.","icon":10698,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10698","groups":[],"key":""},{"id":"59","name":"Delete a Survey Response","descriptionHtml":"","callToAction":"Delete a Survey Response","introHtml":"Delete a single response to a survey.","icon":10770,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10770","groups":[],"key":""},{"id":"97","name":"Email Issues","descriptionHtml":"","callToAction":"Email Issues","introHtml":"Email not being delivered, emails going to the wrong place, anything email related can go here.","icon":10768,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10626,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[],"key":""},{"id":"95","name":"Employee Homepage Query/Issue","descriptionHtml":"","callToAction":"Employee Homepage Query/Issue","introHtml":"For login issues around Employee Homepage. For EH setup, use 'Additional Services'.","icon":10771,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10771","groups":[],"key":""},{"id":"66","name":"HRIS Integrations","descriptionHtml":"","callToAction":"HRIS Integrations","introHtml":"","icon":10756,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10756","groups":[],"key":""},{"id":"89","name":"Password Requests","descriptionHtml":"","callToAction":"Password Requests","introHtml":"Need to reset a password? Log it with this!","icon":10795,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10795","groups":[],"key":""},{"id":"87","name":"People Science Query","descriptionHtml":"","callToAction":"People Science Query","introHtml":"Any question which will need to go through people science!","icon":10793,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10793","groups":[],"key":""},{"id":"88","name":"Platform Query","descriptionHtml":"","callToAction":"Platform Query","introHtml":"Any questions about the platform go here!","icon":10794,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10794","groups":[],"key":""},{"id":"61","name":"Re-subscribe an Employee","descriptionHtml":"","callToAction":"Re-subscribe an Employee","introHtml":"Re-subscribe an employee to receive Hive emails","icon":10768,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[],"key":""},{"id":"44","name":"Reminder Send to an Individual","descriptionHtml":"","callToAction":"Reminder Send to an Individual","introHtml":"Request the send of a reminder to a single individual.","icon":10699,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10699","groups":[],"key":""},{"id":"85","name":"Request For Change","descriptionHtml":"","callToAction":"Request For Change","introHtml":"If it isn't a bug but we'd like to see it happen, give it this request type!","icon":10791,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10791","groups":[],"key":""},{"id":"67","name":"Slug/Hive Creation or Deletion","descriptionHtml":"","callToAction":"Slug/Hive Creation or Deletion","introHtml":"","icon":10756,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10756","groups":[],"key":""},{"id":"91","name":"Wrong Hive","descriptionHtml":"","callToAction":"Wrong Hive","introHtml":"To categorise all of the queries raised to the wrong Hive!","icon":10797,"iconUrl":"https://hivehr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10797","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Admin/Manager Access"},{"id":9,"name":"User Data Upload"},{"id":10,"name":"Survey Setup and Reminder Requests"},{"id":12,"name":"General Help"},{"id":14,"name":"Account Help"},{"id":15,"name":"Data and Information Security"}],"orderMapping":{"14":[48,47,46,52,51,93],"15":[50],"12":[41,10],"10":[49,45,43,63],"9":[33],"5":[39],"3":[33]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddcad3bb-dbee-3d03-9b40-6be3288e62d1","appLinkName":"System Confluence","appLinkUrl":"https://hivehr.atlassian.net/wiki","spaceKey":"HSD","spaceName":"Hive Service Desk","spaceUrl":"https://hivehr.atlassian.net/wiki/spaces/HSD","isServer":false},"labels":[],"projectKey":"HSD","serviceDeskId":2,"kbLinkDomainURLs":["https://hivehr.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYTgyY2M1NS1iNzNmLTRkMzYtOTg0MS0zYWRkNWU5NzkxYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzEyNjYsIm5iZiI6MTczMjE3MDA2Nn0.7IwKxrmiljprcTTwSbHseB8t8FVmeY9P-xQtDLxgEL4","targetCollection":"upload-project-11124","endpointUrl":"https://api.media.atlassian.com","clientId":"1a82cc55-b73f-4d36-9841-3add5e9791b1","tokenDurationInMins":20}},"sharedPortal":{"name":"Hive Support Centre","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://hivehr.atlassian.net/wiki","kbLinkDomainURLs":["https://hivehr.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/2?xdm_e=https%3A%2F%2Fhivehr.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjODVlNTNkOGIzYjg1NGIzNmY5YTg2OGJkMDM5YTgxMzQ0OWQ4Y2YwYjc5YzEyYmEwMGIwNzQ5NGUxYjM1MDQzIiwiaXNzIjoiY2E0YjcyZGUtOGU5Mi0zNDk1LWJkZTctNjY2ZmFmNzIyNzI0IiwiY29udGV4dCI6e30sImV4cCI6MTczMjE3MDk2NiwiaWF0IjoxNzMyMTcwMDY2fQ.yjzfzYG2WWKyMXKlJFPW6UUuFsvkHAqG3e47mSWxcy4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImNhNGI3MmRlLThlOTItMzQ5NS1iZGU3LTY2NmZhZjcyMjcyNCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvaGl2ZWhyLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2hpdmVoci5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJIU0QiLCJpZCI6IjExMTI0In19fSwiZXhwIjoxNzMyMTcwOTY2LCJpYXQiOjE3MzIxNzAwNjZ9.25ApqJPpZONJw95uz2URjN1mNt4gh8Uh78E3p5jMGP0\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://hivehr.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://hivehr.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"HSD\\\",\\\"id\\\":\\\"11124\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"HSD\\\",\\\"project.id\\\":\\\"11124\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2\\\"}\",\n \"timeZone\":\"Europe/London\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://hivehr.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}